PixCal Solutions (“we,” “us,” or “our”) recognizes the importance of personal information and is committed to handling it appropriately.
1. Information We Collect
When you contact us or use our free tools, we may collect your name, company or organization name, email address, inquiry details, and tool registration and usage information. We may also collect IP addresses, access times, browser information, and similar access-log data to operate the website securely.
2. How We Use Information
- To respond to inquiries and provide related communications
- To provide technical support, consulting, training, and related services
- To verify users and manage registration and access to our free tools
- To prevent misuse, investigate technical issues, and maintain security
- To improve our services and tools
3. Retention
Information related to an inquiry is retained for one year after the related correspondence has ended and is then deleted, unless a longer period is required for legal or dispute-resolution purposes.
Registration for each free tool is managed separately and expires after 30 days of inactivity. Confirmation email logs are generally retained for 14 days. Information may remain in security logs and backups for the period reasonably necessary for system operation.
4. Third-Party Disclosure and Service Providers
We do not disclose personal data to third parties without your consent, except as required by law. We may engage service providers for website hosting, server administration, email delivery, and related operations. We use Google Workspace for email delivery and receipt. We take reasonable steps to ensure that service providers handle personal information appropriately.
5. Security
We take reasonable security measures, including access restrictions and encrypted communications, to help prevent unauthorized access, loss, alteration, or disclosure of personal information.
6. Cookies and Similar Technologies
We may use cookies or browser local storage for language preferences, tool access management, secure website operation, and misuse prevention.
7. Access, Correction, and Deletion
If you request access to, correction of, suspension of use of, or deletion of your personal information, we will respond in accordance with applicable law after taking reasonable steps to verify your identity.
8. Contact
For questions about this Privacy Policy or our handling of personal information, please contact us through our Contact page.
Effective date: September 4, 2026